Privacy Policy

Last updated: 13 January 2026

1. Who we are

OmeroBot (“we”, “us”) is a Discord bot and related services (the “Service”), operated under its own branding by TJN Ventures Group Ltd.

2. What this policy covers

This Privacy Policy explains how we collect, use, share, and protect personal data when you use OmeroBot, including:

• The Discord bot
• Any dashboards or websites we operate
• Support and communication channels

3. What personal data we collect

• Discord identifiers: user ID, username, guild/server IDs
• Message and command content: commands, prompts, attachments you submit
• Stored content (when enabled): message history and bot outputs
• Usage and log data: timestamps, feature usage, error logs
• Website data: IP address and device/browser data
• Support data: information you provide when contacting us
• Payment data (Stripe): subscription status, plan, billing metadata

We do not store full payment card details. Stripe handles payment processing.

4. How we use your data

• Provide and operate the Service
• Enable features that require stored content
• Manage accounts and subscriptions
• Process payments and billing
• Maintain security and prevent abuse
• Improve performance and features
• Communicate important updates and support responses
• Comply with legal obligations

5. Legal bases (UK GDPR)

• Contract: to provide the Service
• Legitimate interests: security, improvement, abuse prevention
• Consent: where required
• Legal obligation: compliance with law

6. Sharing your data

We may share data with:

• Discord (required for the Service)
• Stripe (payments and subscriptions)
• Hosting, monitoring, and analytics providers
• Professional advisors (legal, accounting)
• Authorities where legally required

We do not sell personal data.

7. International transfers

Some data may be processed outside the UK. Where required, we use appropriate safeguards such as contractual protections.

8. Data retention

• Stored content: retained as needed for features and support
• Logs and usage data: retained for security and troubleshooting
• Billing records: retained as required by law

9. Security

We use reasonable technical and organisational measures to protect personal data. No system is completely secure.

10. Your rights

You may have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Data portability
• Withdraw consent
• Lodge a complaint with the UK ICO

11. Cookies and tracking

Our website or dashboard may use cookies for functionality, analytics, and security. You can control cookies via your browser settings.

12. Children

The Service is not intended for users under 13 (or the minimum age required by law).

13. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.